Greetings, Admiral.
We were able to identify and fix the issue
where Research upgrades failed to update after completion.
Please accept our sincere apologies
to all the Admirals for the inconvenience and confusion caused.
We are running a data verification process
to check all the Research upgrades that failed to update,
and will post our progress in a separate announcement.
Our deepest apologies once again to everyone.
We promise to keep improving our services for a more stable experience.
Thank you.
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The failed Research upgrades and used resources have been recovered.
We apologize again for the inconvenience and confusion caused to all Admirals.
Please see below for more details:
■ Recovery Details
- Failed Research upgrades have been updated
- Returned the currency used for duplicate Research upgrades
※ The currency will be returned to your Mailbox
We promise to keep improving our services for a more stable experience.
Thank you.